Stop buying software and start building a foundation. Ireckonu combines its powerful, system-agnostic product stack with a hotel or hotel chain, adapting and evolving with your technology stack and company vision to create an endless, ever-growing ecosystem. We provide the tools to unlock the true potential of your on-premises and above property systems.
Introducing the magic behind the Framework. From operational insights to personalized guest profiles, our product stack is equipped to vastly increase your quality and quantity of accessible data.
It all starts with IRECKONU Core, the base and foundation of our product line. Add in IKnowu to create a single source of truth for all guest profiles. Increase your operational efficiency with IConnectU, and complete the Framework with our frictionless Kiosk & Web Check-in
Ranging from independent hotels to international hotel-chains, our clients and partners have successfully implemented our Guest Experience Framework. Explore the key products below.
"The Ireckonu team includes some of the most capable people our team has ever worked with. We appreciate their ability to quickly solve issues we had been working to resolve for years." – Todd Wood, Mandarin Oriental Hotel Group.
citizenM started with an idea to disrupt the traditional hotel industry by creating a luxury hybrid hotel for today’s modern travellers – eliminating the frustrations these travellers shared. A new breed of hotel designed around a new type of traveller – one who values a luxury hotel experience in central city locations, but at an affordable price.
To successfully implement their goal of an affordable, tech-savvy and user-friendly hotel, citizenM utilizes our IConnectU product to connect all on-premises within a property. From door locks to payment terminals, IConnectU enables citizenM to have complete oversight into the operational efficiency of their properties.
"Without IreckonU, citizenM wouldn‘t be where we are now, let alone where we will be in 5 to 10 years." Michael Levie – COO, citizenM
A global leader in luxury hospitality, Mandarin Oriental has been at the pinnacle of offering top-tier guest experiences. Mandarin’s guest recognition program – Fans of MO – provides guests with personalized profiles, allowing them to change and update their information in real-time.
IKnowU is the driving force behind the new and improved Fans of M.O. program. Guests now have the ability to immediately change and update preferences, add upgrades to their reservation, and have their profile information pre-populated when booking their stay.
"The addition of the IKnowU product complements our technology strategy as a global leader in luxury hospitality, and is key to supporting our Fans of M.O. guest recognition program.” – Monika Nerger, CIO Mandarin Oriental Hotel Group
You experience PUBLIC’s mix of sophistication and an unwavering commitment to service the minute you enter the property. With beautifully designed rooms, and instant access to some of the best food, art, and shops in New York, hotel mogul Ian Shrager successfully created what he calls “luxury for all.”
Together with PUBLIC, we have created hospitality’s first curbside check-in and key sharing functionalities, built directly through their mobile app. Guests have full-scale control over the entire check-in/check-out process, including the ability to completely check-into their room, create/share their key, and skip the front desk entirely.
"Ireckonu and its founder Jan Jaap van Roon were the only ones that were able to achieve our goals in a purposeful, creative and original way. They were the only company I trusted who were talented enough to take hotel technology to the next level. They understand how modern travelers act and what the customer desires"
With 24 live hotels and five additional ones under construction, Loews Hotels & Co properties feature both urban and resort experiences for transient and group travellers. The company is rooted in a strong heritage in the hospitality industry, with their hotels delivering interpersonal guest interactions.
To further their guest engagement, Loews Hotels & Co implemented our IKnowU Customer Data Platform (CDP) across their entire hotel group. IKnowU empowers Loews to consolidate all guest profiles across their properties into a centralized repository and even Match, Merge and Dedupe multiple copies of a guest profile to create the coveted "golden guest profile."
"With their platforms we will be enabled to create a seamless and integrated guest experience framework. More importantly, it allows us to innovate and create customer intimacy throughout the travel journey." – Chi Chan, former VP of eCommerce & Marketing
QO Amsterdam’s pursuit of luxury directly coincides with their environmental approach, combining local culture with a guest experience centered around living a healthy, holistic lifestyle. Equipped with a traditional Dutch restaurant, fresh greenhouse, and comfortable, beautifully designed rooms, QO Amsterdam’s robust guest experience allows their visitors to revitalize their personal well-being, as well as positively affect the environment around them.
QO Amsterdam has entrusted us and our IConnectU product to facilitate and manage communication from all on-premises systems, including their one-of-a-kind façade system. We have successfully gathered and consolidated live insights from more than 1600 façade panels and enable QO Amsterdam to fluctuate the energy and temperature output of the hotel.
"Ireckonu allowed us to achieve a heightened level of success. New options are always presenting themselves for us to better our efficiency, and with Ireckonu’s live insights into our entire property, we’re able to continuously optimize our operations." - Duncan Goedhart, Assistant General Manager at QO Amsterdam
Whether it’s for a quick stay, or a year-long study abroad program, the Student Hotel’s unique hotel/student-housing has it all. TSH has seamlessly incorporated top tier tech with fun, interactive communal spaces that encourage conversation and interaction.
The Student Hotel uses our Foundation to centralize all on-premises and above-property systems into one database, enabling them to utilize their advanced technology for their tech-savvy guests and students.
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Address
Olympisch Stadion 42,
1076 DE Amsterdam, Netherlands
Phone
+31 20 370 2760
Address
228 East 45th Street, Suite 9E
New York, NY, 10017 United States
Phone
+31 20 370 2760
Address
Ireckonu Shanghai Co, Ltd.
1756, 17F 818 West Nanjing Road
Jinun District, Shanghai, China
Phone
+55 123 4567
